Arnav Sen

PROFESSIONAL SYNOPSIS
Product and Delivery Leader with 17 years of experience driving business outcomes in
complex, high-risk enterprise systems. Proven track record of owning ambiguous
problems, leading cross-functional and multi-region stakeholders, and delivering scalable
solutions through clear trade-offs and pragmatic decision-making. Known for resolving
stakeholder conflict, aligning initiatives to business objectives, and balancing speed, risk,
and long-term value. Increasingly leveraging AI-assisted discovery, impact analysis,
documentation structuring, and decision support to improve product velocity and
delivery precision in regulated environments.
WORK EXPERIENCE
Eurofins IT Solutions (April 2014 – August 2025)
Product & Delivery Leader (Senior Product / Program Management responsibilities)
Eurofins IT Solutions supports global laboratory and regulated scientific systems across
Food, Pharma, Environment, and Clinical domains. Eurofins IT Solutions India (EITSI)
exclusively caters to Eurofins Global IT business needs, providing world-class, high-quality
IT Solutions and Services with a special focus on next generation Laboratory Information
Management System (LIMS) in addition to creating and delivering various internal
applications and IT products for the Eurofins Group.
Program/Project: Eurofins – eLIMS-NG – CL-AP
Project Duration: April 2014 – August 2025
Client: Eurofins IT Solutions, India
Domain: Life Sciences, Laboratory Services, Clinical Services
Role: Product & Delivery Leader
Scope: Global platform | Multi-country EU stakeholders | Cross-functional teams |
Compliance-critical domain
Key Accountabilities & Impact:
➢ Accountable for product ownership and business leadership of eLIMS-NG, a global
laboratory information platform supporting regulated scientific workflows across
multiple regions.
➢ Owned prioritization and roadmap inputs, balancing business value, regulatory
risk, system stability, and delivery constraints across releases.
➢ Led product discovery and decision-making through stakeholder workshops, CAB
forums, AI-assisted impact analysis, and cross-functional alignment across
business, compliance, and technology teams.
➢ Drove high-risk change initiatives in complex calculation and workflow areas by
leveraging AI-assisted evaluation of solution options, surfacing trade-offs, and
protecting downstream system integrity.
➢ Served as the primary decision interface between European business
stakeholders, compliance teams, engineering, QA, and integration teams.
➢ Built and mentored global BA teams, improving delivery maturity, stakeholder
confidence, and execution quality across geographies.
Selected Outcomes & Business Impact:
• Enabled delivery of regulatory and business-critical changes in complex calculation
areas without compromising platform stability.
• Improved stakeholder alignment and trust across EU business teams through
transparent, trade-off driven decision-making.
• Reduced downstream delivery risk and rework by introducing AI-augmented
structured discovery and solution evaluation practices.
Product Strategy | Program Leadership | Enterprise Platforms | AI-
Augmented Delivery | Stakeholder Alignment | Regulated Systems
Bangalore, Karnataka
Availability: Open to Product / Program /
Leadership roles
CORE COMPENTENCIES
✓ Product Strategy, Discovery &
Roadmapping
✓ Business & Stakeholder Leadership (Multi-
Region)
✓ Complex Systems & Risk-Aware Decision
Making
✓ Program & Cross-Team Delivery Leadership
✓ Regulatory & Compliance-Critical Platforms
✓ ServiceNow CSM & ITSM (Functional
Leadership)
✓ Agile & AI-Augmented Product Delivery
✓ AI-Assisted Discovery, Risk Analysis &
Documentation Acceleration
Enterprise Platforms & Delivery Tooling
(Leadership Exposure)
✓ ServiceNow, SQL
✓ Modelling tools (Visio, Bizagi)
✓ ALM tools (Azure Devops, Jira)
AI & Automation Exposure
✓ Generative AI tools for requirement
drafting, documentation structuring, and
risk surfacing
✓ AI-supported impact analysis in complex
enterprise platforms
✓ Exploration of workflow automation
opportunities in regulated systems
[REDACTED] [REDACTED]
[REDACTED]
+91 99014 78302 9901478302
[REDACTED]-[REDACTED] [REDACTED]

ACHIEVEMENTS
✓ EITSI Peer Recognition – 2021
✓ Star Performer – 2020
EDUCATION CREDENTIALS
B.Tech. in Electronics and Telecommunication
Dr. B.A. Tech. University, July 2005, First Class
with Distinction- 70%
EARLIER EXPERIENCE
Mphasis Pvt. Ltd. (Aug 2008 – Mar 2014)
QA Engineer
Mphasis Limited is an IT services and consulting company that provides infrastructure
technology and applications outsourcing services. It serves financial services, telecom,
logistics, and technology industries.
➢ Enterprise testing across Banking, Logistics, Financial Services
➢ Exposure to large-scale, multi-client delivery environments
➢ End-to-end manual and functional testing across web and enterprise applications,
including requirements analysis, test planning, test case design, execution, and
defect reporting
➢ Hands-on experience in UAT support, working closely with business stakeholders to
validate critical workflows and ensure release readiness
➢ Defect management using tools like JIRA, including root cause analysis, severity
prioritization, and retest cycles
➢ Collaboration with cross-functional teams (BA, developers, product owners) in
Waterfall and Agile/Scrum delivery models
➢ Strong exposure to regression, integration, and system testing to ensure stability
across frequent releases
➢ Contributed to enterprise-scale delivery governance by strengthening requirement
clarity, traceability, and defect containment practices.